Terms and Conditions
Effective Date: Jan 1, 2026
Last Updated: October 14, 2026
Welcome to TheLashGuide.com.
These Terms and Conditions (“Terms”) govern your use of TheLashGuide.com (the “Website”) and any information, guides, resources, forms, communications, products, services, or other content made available through the Website.
By accessing or using this Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
1. Website Purpose
TheLashGuide.com provides educational information, beauty-related resources, lash-related information, promotional materials, and access to services that may be offered by The Lash Guide or affiliated beauty professionals.
Information provided on this Website is intended for general informational and educational purposes only.
2. No Professional or Medical Advice
Nothing on this Website is intended to constitute medical advice, diagnosis, treatment, or professional healthcare advice.
Lash services, adhesives, products, and beauty treatments may affect individuals differently depending on allergies, sensitivities, skin conditions, natural lashes, aftercare, medications, lifestyle, and other factors.
You should consult an appropriate licensed professional or healthcare provider if you have questions regarding allergies, medical conditions, sensitivities, or whether a particular beauty service is appropriate for you.
3. Results May Vary
Any examples, testimonials, images, descriptions, retention estimates, or results shown on the Website are for illustrative or informational purposes only.
Individual results may vary.
We do not guarantee any particular aesthetic result, retention period, appearance, outcome, or level of satisfaction from any lash or beauty service.
4. Eligibility
You must be legally capable of entering into a binding agreement to use this Website.
If you are under the age of majority in your jurisdiction, you should use the Website only with the involvement and permission of a parent or legal guardian where required.
5. Information You Provide
When submitting information through the Website, you agree to provide information that is accurate and not misleading.
You may be asked to provide information including:
Name
Email address
Telephone number
Service interests
Appointment information
Preferences
Other information submitted through forms or questionnaires
Your submission of personal information is also governed by our Privacy Policy.
6. Email and Text Communications
By submitting your contact information and providing applicable consent, you may receive emails, telephone calls, or text messages from us regarding:
The guide or information you requested
Appointment inquiries
Services
Follow-up communications
Educational information
Promotions or special offers
Message frequency may vary.
Message and data rates may apply.
Consent to receive marketing communications is not a condition of purchasing goods or services.
You may unsubscribe from marketing emails using the unsubscribe link included in the email.
You may opt out of marketing text messages by replying STOP. You may reply HELP for assistance.
7. Appointments and Services
If the Website allows you to request, book, or inquire about an appointment, submitting a request does not necessarily guarantee that an appointment has been confirmed.
Appointment availability may vary.
Additional policies may apply to beauty services, including policies related to:
Deposits
Cancellations
Rescheduling
Late arrivals
No-shows
Refunds
Aftercare
Allergic reactions
Client eligibility
Service removal
Any applicable appointment or salon policies provided at the time of booking are incorporated into these Terms by reference.
8. Cancellations, Deposits, and Refunds
If deposits, booking fees, or payments are collected, the specific cancellation, rescheduling, refund, and no-show policies provided at checkout or during the booking process will apply.
Unless otherwise stated, fees may be nonrefundable where permitted by law.
You are responsible for reviewing applicable booking terms before completing a transaction.
9. Allergies, Sensitivities, and Reactions
You are responsible for informing the service provider of any known allergies, sensitivities, medical concerns, eye conditions, skin conditions, medications, or other circumstances that could affect your ability to safely receive a lash or beauty service.
Adverse reactions can occur even when appropriate products and procedures are used.
Where appropriate, patch testing may be recommended or required.
Receiving a service does not guarantee that an allergic reaction or sensitivity will not occur.
10. Intellectual Property
Unless otherwise stated, the Website and its content, including:
Text
Graphics
Logos
Guides
Downloads
Images
Videos
Branding
Layout
Educational materials
Written content
are owned by or licensed to The Lash Guide and are protected by applicable intellectual property laws.
You may use downloadable materials for your personal, noncommercial use only unless we provide written permission otherwise.
You may not reproduce, distribute, sell, republish, modify, copy, or commercially exploit Website content without prior written permission.
11. The Lash Guide Download
Any downloadable guide or educational resource provided through the Website is intended solely for general informational and personal use.
You may not resell, redistribute, reproduce, publish, or represent the guide as your own work without written authorization.
The information contained in the guide may change over time and is not guaranteed to remain complete or current.
12. Acceptable Use
You agree not to use the Website:
For unlawful purposes
To submit fraudulent or misleading information
To interfere with Website security or operation
To attempt unauthorized access to systems or accounts
To transmit malicious software or code
To scrape, copy, or reproduce Website content without authorization
To harass, threaten, or impersonate others
In any manner that could harm the Website, our business, or other users
We reserve the right to restrict access to users who violate these Terms.
13. Third-Party Services and Links
The Website may contain links to or integrate with third-party services, including:
Scheduling platforms
Payment processors
Social media platforms
Analytics tools
CRM systems
Advertising platforms
External websites
We do not control and are not responsible for the content, availability, security, privacy practices, or actions of third-party services.
Your use of third-party services may also be subject to their own terms and privacy policies.
14. Website Availability
We try to keep the Website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
We may modify, suspend, update, or discontinue any portion of the Website at any time without notice.
15. Disclaimer of Warranties
To the fullest extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis.
We make no warranties, express or implied, regarding:
Website availability
Accuracy or completeness of information
Fitness for a particular purpose
Service results
Lash retention
Individual outcomes
Third-party services
Error-free or uninterrupted operation
Nothing in these Terms excludes warranties or protections that cannot lawfully be excluded.
16. Limitation of Liability
To the fullest extent permitted by applicable law, The Lash Guide and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or reliance on information provided through the Website.
This includes, without limitation, losses arising from:
Website interruptions
Reliance on educational information
Third-party websites or services
Unauthorized access
Data loss
Beauty service outcomes
Allergic reactions or sensitivities, except where liability cannot legally be limited
Nothing in these Terms is intended to limit liability where such limitation is prohibited by law.
17. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless The Lash Guide, its owners, affiliates, employees, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising from your misuse of the Website or violation of these Terms.
18. Privacy
Your use of the Website is also subject to our Privacy Policy.
Please review the Privacy Policy to understand how we collect, use, disclose, and protect personal information.
19. Changes to These Terms
We may update these Terms from time to time.
When changes are made, the “Last Updated” date at the top of this page will be revised.
Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
20. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any dispute arising from these Terms or use of the Website will be handled in accordance with applicable California and federal law.
21. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.
22. Entire Agreement
These Terms, together with the Privacy Policy and any additional policies presented during booking or purchase, constitute the agreement between you and The Lash Guide regarding your use of the Website.
23. Contact Us
If you have questions about these Terms and Conditions, please contact:
The Lash Guide
Website: TheLashGuide.com
Email: info@thelashguide.com
© 2026 The Lash Guide. All rights reserved.